Head of Junior Development Job Posting 

Osten & Victor Alberta Tennis Centre  •  Calgary, AB  • 

Job details

• Job type: Full-time
• Salary: Commensurate with experience
• Location: Calgary, AB (on-site)
• Application deadline: August 7, 2026
• Reports to: Tennis Director
• Schedule: Flexible hours, including evenings and weekends, based on program and event needs.

About Osten & Victor Alberta Tennis Centre

Osten & Victor Alberta Tennis Centre (ATC) is a community-based non-profit in Calgary’s Acadia neighbourhood, celebrating our 10th anniversary in 2026. Since opening, more than 350,000 Calgarians have come through our doors and 67,500 children have learned the game through our school program. Our coaches have earned national recognition from Tennis Canada. We operate 13 courts, a fitness centre, a pro shop, the 40 Love Café, and the Friends of Ron Ghitter Fund for Kids, which removes cost barriers for children who want to play.

Our 2025-2030 strategic plan is built around three pillars: Building the Game (growing our facility and talent), Playing the Game (increasing participation and access), and Staying in the Game (retaining players for life). Our staff speak 20 languages and our facility is fully accessible. Learn more at albertatenniscentre.ca.

About the role

The Head of Junior Development leads the program culture, planning, delivery, growth, and quality of ATC’s junior development pathway and assigned school, camp, and adult programming. The role creates a welcoming first experience, strong tennis foundations, and clear opportunities for continued participation and progression. It also leads the Try-It and Play-It Stream Heads and supporting coaches, ensuring programming aligns with ATC’s development framework and Serving ACES culture. A major responsibility of this role is to establish and maintain the program culture across these pathways, ensuring a consistent, high–quality environment that supports athlete development and engagement.

PROGRAM SCOPE : Try-It and Play-It Streams; School Tennis; Nike Tennis Camps and seasonal or professional- development-day camps; player assessment and progression into Competitive and Next Gen; and selected adult development programming, on -court instruction and staff training.

Responsibilities : 

01- Program Culture Leadership

• The Head of Junior Development is responsible for establishing and maintaining the culture of the Fundamental Stream Programs through the following pillars:

1. Programming & Scheduling  
2. Training Environment
3. Play & Competition
4. Social Events / Social Media
5. Parent & Player Support

02 – Program & Pathway Leadership

• Develop annual calendars, curriculum, lesson plans, assessments, and seasonal schedules for all assigned programs.
• Establish clear placement and progression criteria, coordinate transitions with Competitive and Performance leaders, and provide appropriate match play, leagues, teams, and events.
• Monitor registrations, retention, waitlists, and program performance; adjust capacity and offerings to achieve participation and financial targets.
• Coordinate accurate program information, rosters, schedules, evaluations, surveys, and registration support with Member Services.

03 – Program Growth, Communication & Member Experience

• Promote programs and provide timely website, newsletter, recognition, social-event, and marketing content.
• Build positive relationships with players, parents, members, staff, Tennis Alberta, Tennis Canada, schools, and community partners.
• Provide clear parent communication, pathway education, player feedback, and timely resolution of questions or concerns.
• Support participant retention and help new and existing members connect with programs, activities, and general play.

04 – Coaching Leadership & Program Quality

• Lead the Try-It and Play-It Stream Heads and assist with recruiting, scheduling, and overseeing coaches and contractors.
• Provide coach education, mentoring, observation, feedback, lesson themes, and age-appropriate teaching progressions.
• Ensure consistent use of ATC’s coaching methodology, common language, lesson framework, policies, culture pillars, and Serving ACES expectations.

05 – Operations, On-Court Delivery & Safety

• Teach private, semi-private, group, camp, and selected adult programs as scheduled by the Tennis Director.
• Complete required administration, track results, manage resources responsibly, and provide regular updates to the Tennis Director.
• Maintain a safe, inclusive, positive environment and follow all facility, health and safety, and coverage procedures.

 

Required Qualifications : 

• Tennis Canada Club Professional 1 certification, active candidate status, or recognized international
• equivalent.
• Minimum 3–5 years of tennis-industry experience, preferably including leadership responsibilities.
• Proven success in junior development and recreational program design, implementation, and growth.
• Strong understanding of Long-Term Athlete Development and Tennis Canada development pathways.
• Excellent communication, organization, relationship-building, collaboration, and coach-mentoring skills.
• Current First Aid certification and a satisfactory Criminal Record Check.

CULTURE & PERFORMANCE FRAMEWORK

Serving ACES

The Serving ACES hospitality program uses a system focused on professionalism, communication, hospitality, reliability, leadership, and overall member experience.

• Communication & Organization : Weekly plans and coach updates; consistent parent communication; timely responses to staff and parents.
• Professionalism & Reliability : Professional delivery, preparation, punctuality, ATC coverage procedures, three weeks’ notice when coverage is required, and attendance at 90% or more of scheduled shifts.
• Member Experience & Hospitality : Positive member and parent feedback, Authentic Hospitality, and a positive contribution to club culture.
• Leadership & Team Alignment : Clear leadership of stream heads and supporting coaches, alignment with Serving ACES, and positive collaboration with Program Heads.

Selection process

If we move forward with your application, expect the following:

• A short initial screening call about your background and interest in the role
• A panel interview with the CEO and the Tennis Director.
• Pre-employment checks: Criminal Record Check and Vulnerable Sector Screening (employment is conditional on satisfactory completion)

We’ll ask finalists for professional references and keep you informed throughout.

How to apply

Send your resume by August 7, 2026. Applications will be reviewed on a rolling basis.

Osten & Victor Alberta Tennis Centre is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to an inclusive workplace. If you need accommodation at any point in the application or interview process, let us know and we’ll work with you.